Tenant FAQ

TENANT FAQ'S

  • What if I want to break my lease or leave early?

    We do not “break leases” nor do we have a buyout option.  The purpose of a lease is to protect both the tenant and the owner.  However, if you must vacate the property before your lease expires for any reason, your only option is to sublease.

  • What is subleasing and how does it work?

    Subleasing is a process in which you must find someone to occupy the property in your place until the expiration of your original lease. As the sublessor, you are required to fill out a subleasing form and pay a $350 subletting fee. 


    We will then post your unit on our vacancy list (only if everyone on the lease will be subleasing). We also recommend you advertise on your own. We do not match roommates, so if you are leaving and you have roommates staying, we are not able to help you with your search for a replacement lessee. Also, your roommates must sign off on the subleasing form, acknowledging you are leaving and, thus, agreeing with the sublease. 


    Once a sublessee applicant is approved, the new tenant may then sign onto your original lease and pay their equal deposit. Note: We do hold your deposit until the end of your lease.


  • What if something in my apartment needs repaired?

    We have a skilled maintenance staff that are able to make most repairs.  Call the office to submit a work order and your repair (in most cases) will be completed in just a few days.  We also have someone on-call after hours to be available if a maintenance emergency arises after our typical business hours.  After-hour calls should be limited to emergency situations (such as flooding or no heat).

  • When can I expect to receive my deposit refund?

    Deposits will be returned within 30 days of your lease expiration.  It is your responsibility to make sure our office has your forwarding address.

  • I originally decided to live on my own, but can I add a roommate later?

    In most cases, yes (zoning restrictions may prohibit). The normal application process will apply. 

  • I locked myself out

    Call the office. After hours, the lock-out fee is $40 (dependent upon availability). During business hours a key can be checked out at the front desk.

  • Can I paint the apartment?

    No. Painting your rental unit any color other than its original paint color upon move-in is strictly not allowed and is a violation of your lease.

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