Frequently Asked Questions | Callahan & Galloway

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We do require all deposits to be paid-in-full upon lease signing  First month rent will be due when you pick up keys for move-in.

Primarily for our agents safety – we need to know who we are showing!  We also require the application process to precede the showing in an effort to better serve our qualified applicants.  If we show the property first and the application is later denied, we lose valuable time that could have been used for qualified applicants (it’s also time away from our current tenants).  We like to keep our schedule open and available to those who meet our criteria.

Also, many of the properties we show are still occupied.  In order to protect the privacy and safety of our current tenants, we must make sure that we are taking approved applicants into occupied properties

  1. Your combined net income must be at least 3 times the monthly rent. (For example, if you are interested in renting a unit that is $600/month, your monthly net income must be at least $1800.)
  2. We require you have at least a year rental experience or that you have been at your current job for at least a year. **Note some of our property owners require that you have a year rental experience AND that you have been at your current job for a year.
  3. When reviewing your credit, the credit score is only one piece of the bigger picture. We do like to verify that applicants do not have outstanding balances owed to previous landlords and/or utility providers. Suffice it to say, we’re looking at the total application, including income, debt, and references.
  4. All applications must be filled out in the entirety. If the application is determined to be fraudulent or deceitful, it will automatically be denied.

**Please note, once your credit has been processed, the $20 application fee is not refundable.

Applications will take approximately one business day to process, possibly more or less depending on responses from rental & employer references.

We offer 12-month leases.  Other lease terms may be offered on a case-by-case basis.

Begin by submitting applications for everyone over 18 that will be living at the property. There is a $20.00 application fee for each applicant which is used to process the credit and reference check. Once submitted, you will need to contact Callahan & Galloway to check the status of your application. If your applications are approved, you may then set up an appointment to see the property(s) you are most interested in.

We require a deposit equal to the amount of one month’s rent at ALL locations  Please note this is not held as your last month rent – it is a damage deposit.  

Some of our properties do allow approved pets with a $250 refundable pet deposit (an extra $100 is required for any additional approved pet). PRIOR TO GETTING A PET, the pet must be approved by the office, the pet addendum must be signed, and the $250 pet deposit must be paid-in-full. Due to insurance regulations, we cannot, under any circumstances, allow aggressive breeds. Please contact the office to discuss pet friendly properties. We do not allow any pets on campus properties.

Yes, because you are two different people with different social security numbers, birthdates, credit history, employment information, etc.

In most cases, if you are over 18 you are considered an adult and do not need a co-signer.  However, if you are a full-time student over the age of 18 and your parent(s) are planning on supporting you financially and/or paying your rent, your parent will need to sign a Parental Guarantee.  A parental guarantee is a contract signed by your parent guaranteeing that your rent will be paid over the entire term of your lease.  In the case of a parental guarantee, parents are not required to sign the actual lease. If, however, you are not a student and your application is initially denied, we may consider reprocessing the application if you have a qualified co-signer.  The co-signer must complete the same application process you initially went through.

NOTE: If you are a self-sufficient student and do not believe you require a parental guarantee, your income must be at least 3 times your monthly rent (or your portion of the monthly rent if you have roommates). Also, your credit will be processed and the application will be approved/not approved based on your income, rental references, and credit history. In a nutshell, if you claim your parents’ pay your rent then we must have a parental guarantee on file. No exceptions.

It’s a firm NO.

Deposits will be returned within 30 days of your lease expiration.  It is your responsibility to make sure our office has your forwarding address.

Subleasing is a process in which you must find someone to occupy the property in your place until the expiration of your original lease. As the sublessor you are required to fill out a subleasing form and pay a $200 subleasing fee. We will then post your unit on our vacancy list (only if everyone on the lease will be subleasing). We also recommend you advertise on your own (Craigslist, the Maneater, flyers, etc). We do not match roommates, so if you are leaving and you have roommates staying, we are not able to help you with your search for a replacement lessee. Also, your roommates must sign off on the subleasing form, acknowledging you are leaving and, thus, agreeing with the sublease. Once a sublessee applicant is approved the new tenant may then sign onto your original lease and pay their equal deposit. Note: We do hold your deposit until the end of your lease.

We have a skilled maintenance staff that are able to make most repairs.  Call the office to submit a work order and your repair (in most cases) will be completed in just a few days.  We also have someone on-call after hours to be  available if a maintenance emergency would arise after our typical business hours.  After hour calls should be limited to emergency situations, such as flooding or no heat.

We do not “break leases”.  The purpose of a lease is to protect both the tenant and the owner.  However, if you must vacate the property before your lease expires for any  reason, your only option is to sublease.

No, not likely. But you can buy us one…might be a good negotiating tactic if you ever owe a late fee.

In most apartments, yes, and the normal application process will apply.

Call us or crash somewhere else for the night.  Really…it’s safer & cheaper, call us.

Yes, we will allow you to write separate checks, as long as your name and address are always clearly displayed.

No…painting your rental unit any color other than its original paint color upon move-in is strictly not allowed and is a violation of your lease.

If you’re an owner who’d rather be fishing and golfing or having dinner with your family instead of mowing or painting another apartment then we might be a good fit. We’re looking for long term relationships.

In that regard, we know you will have further questions regarding our management services. We want to talk to you about your properties and the specific services we provide. Please call our office for an initial consultation with one of our C & G owners. As each property owner’s portfolio is unique, we want to make sure the services we provide meet all of our long-term goals.

If your current expectations are not being met, please call us to discuss your needs. We pride ourselves on establishing lasting relationships with all our property owners.

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